John Faig – Medium

John Faig

360 Degree RevOps

RevOps will be a competitive advantage for SaaS companies if they combine all elements into a 360-degree of customers. Early-stage…

Oct 15

360 Degree RevOps

Oct 15

When can we start learning on our own?

I read an excellent post from France Q. Hoang about his use of a bot in a higher education class. He provided lots of details about how he…

Oct 11

When can we start learning on our own?

Oct 11

Changing Behavior

I enjoy sitting at the intersection of learning and EdTech products. Daily, I learn something incremental about each. I am optimistic about…

Sep 29

Changing Behavior

Sep 29

Next-Gen Customer Support

Customer Support is often seen as a post-sales cost center, but it can be more strategic if integrated with other aspects of a #SaaS…

Sep 4

Sep 4

Customer (un)Success

EdTech is a vertical market where the #SaaS vendors should know their prospects and customers extremely well. Unfortunately, in practice…

Aug 30

Aug 30

Digitizing the Learning Process

In an earlier blog post, I thought about how learning will change with AI tutors. Recently, I’ve been thinking about what a school will…

Jun 23

Digitizing the Learning Process

Jun 23

You are Successful, Now What?

Being a successful EdTech companies take a combination of capabilities and luck because GTM strategies rarely work for more than one…

Jun 8

You are Successful, Now What?

Jun 8

Power of Slogans

This article from Ryan Kane underscores the power of creating a slogan. I like it because it serves as a focal point for positioning and…

Jun 1

Power of Slogans

Jun 1

Biggest EdTech Business Mistakes

Reflecting on recent mentoring and RevOps consulting, I’ve assembled the mistakes most often made by Edtech startups (in no particular…

May 29

May 29

A Student-view of AI

How will students learn in the future with the rapid evolution of #AI? Last year, I mused about how AI Assistants will provide a platform…

May 10

A Student-view of AI

May 10

John Faig

John Faig

Learnaholic. EdTech expert and startup mentor. Enthusiastic about AI and Learning Engineering. Ask about RevOps consulting.

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