John Faig – Medium

John Faig

John Faig

360 Degree RevOps

RevOps will be a competitive advantage for SaaS companies if they combine all elements into a 360-degree of customers. Early-stage…

Oct 15

360 Degree RevOps

Oct 15

John Faig

When can we start learning on our own?

I read an excellent post from France Q. Hoang about his use of a bot in a higher education class. He provided lots of details about how he…

Oct 11

When can we start learning on our own?

Oct 11

John Faig

Changing Behavior

I enjoy sitting at the intersection of learning and EdTech products. Daily, I learn something incremental about each. I am optimistic about…

Sep 29

Changing Behavior

Sep 29

John Faig

Next-Gen Customer Support

Customer Support is often seen as a post-sales cost center, but it can be more strategic if integrated with other aspects of a #SaaS…

Sep 4

Sep 4

John Faig

Customer (un)Success

EdTech is a vertical market where the #SaaS vendors should know their prospects and customers extremely well. Unfortunately, in practice…

Aug 30

Aug 30

John Faig

Digitizing the Learning Process

In an earlier blog post, I thought about how learning will change with AI tutors. Recently, I’ve been thinking about what a school will…

Jun 23

Digitizing the Learning Process

Jun 23

John Faig

You are Successful, Now What?

Being a successful EdTech companies take a combination of capabilities and luck because GTM strategies rarely work for more than one…

Jun 8

You are Successful, Now What?

Jun 8

John Faig

Power of Slogans

This article from Ryan Kane underscores the power of creating a slogan. I like it because it serves as a focal point for positioning and…

Jun 1

Power of Slogans

Jun 1

John Faig

Biggest EdTech Business Mistakes

Reflecting on recent mentoring and RevOps consulting, I’ve assembled the mistakes most often made by Edtech startups (in no particular…

May 29

May 29

John Faig

A Student-view of AI

How will students learn in the future with the rapid evolution of #AI? Last year, I mused about how AI Assistants will provide a platform…

May 10

A Student-view of AI

May 10

John Faig

John Faig

Learnaholic. EdTech expert and startup mentor. Enthusiastic about AI and Learning Engineering. Ask about RevOps consulting.

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