John Faig – Medium

John Faig

Customer Success Playbook

Last month, I reflected on my onboarding experiences with many #EdTech tools, and the post blew up. I’ve discussed successful Customer…

Oct 16

Customer Success Playbook

Oct 16

AI in Schools (Interim Report) — part 2

In part 1 of AI in Schools, I wondered about how AI could ease access to school information and learning content and the broader impact on…

Sep 23

AI in Schools (Interim Report) — part 2

Sep 23

Market-driven Product Management

A HubSpot blog defines the duties of product management as “the process of facilitating a product’s journey to market.” Gartner has a more…

Sep 15

Market-driven Product Management

Sep 15

All Aboard Onboarding

This post was motivated by a rant post I put on LinkedIn about how universally disappointed I was in my onboarding experiences with about…

Aug 30

Aug 30

Do we need EdTech tools?

I wonder about the future of EdTech tools in the face of AI. Currently, Edtech tools are segmented into K12, higher education, and…

May 21

Do we need EdTech tools?

May 21

Decision Points for EdTech Startups

I work with EdTech companies to help them craft a GTM strategy. They want to know a bullet-proof GTM for their specific company and they…

Apr 26

Decision Points for EdTech Startups

Apr 26

Testing for Value Risk

I watched an Andrew Breen webinar where he was interviewed by Holy Hester-Reilly. It resonated with me because I am getting set to not…

Apr 15

Apr 15

LLM Optimization for B2B

The Internet has lowered the friction of information access and online transactions. This is now occurring in complex B2B buyer journeys…

Apr 10

Apr 10

AI in School — Interim Report (part 1)

I’m using my spring break to reflect on AI in K12 education. Education is unlike other industries in that during breaks and summer…

Mar 22

AI in School — Interim Report (part 1)

Mar 22

EdTech Signals Strategy

In part 1, I discussed the significant changing that B2B EdTech sales is undergoing. I introduced the notion of signals to better…

Mar 19

EdTech Signals Strategy

Mar 19

John Faig

John Faig

Learnaholic. EdTech expert and startup mentor. Enthusiastic about AI and Learning Engineering. Ask about RevOps consulting.

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